FinisherPix Reviews

I paid for my finish line photo. Not only was it really expensive compared to others, but they sent a photo of the finish line with no one in there! I've reached out to customer service and they won't respond. Garbage company. Buyer beware.

I paid for my finish line photo. Not only was it really expensive compared to others, but they sent a photo of the finish line with no one in there! I've reached out to customer service and they won't respond. Garbage company. Buyer beware.

Ran the LA marathon, bought the biggest package as it was my first race ever. And I never got my download link or video. I've been emailing customer service and NO one was replied. BUYER BEWARE, I have to call my bank now

Ran the LA marathon, bought the biggest package as it was my first race ever. And I never got my download link or video. I've been emailing customer service and NO one was replied. BUYER BEWARE, I have to call my bank now

I got 114 pictures from my recent Ironman 140.6, and they are all hi-res and high quality. I purchased the download package which was reasonably priced and allowed me to get ALL digital files instantly on my computer to use however I see fit. They were available to preview ~3 days after the event (Ironman California), which is pretty remarkable considering ~3,000 people participated in the race. I was then able to review them and determine if I wanted to purchase a package. Since they were great, I did, and received an email link that allowed me to download the zip file which I could then use to import the photos. Couldn't have been a simpler or better experience.

I got 114 pictures from my recent Ironman 140.6, and they are all hi-res and high quality. I purchased the download package which was reasonably priced and allowed me to get ALL digital files instantly on my computer to use however I see fit. They were available to preview ~3 days after the event (Ironman California), which is pretty remarkable considering ~3,000 people participated in the race. I was then able to review them and determine if I wanted to purchase a package. Since they were great, I did, and received an email link that allowed me to download the zip file which I could then use to import the photos. Couldn't have been a simpler or better experience.

I paid for the pictures, but got nothing in return. Will be contacting the race people about my experience, and perhaps reversing the charge with my bank. Buyer beware: they charge the money, and give you nothing in return.

I paid for the pictures, but got nothing in return. Will be contacting the race people about my experience, and perhaps reversing the charge with my bank. Buyer beware: they charge the money, and give you nothing in return.

Woeful. Avoid.

Why do I have to upload a photo of myself when theorectically every photo of me include my BIB number?
Seems an odd procedure to me, inconvenient as well.
Consequently, I shall do no business with FinisherPix.

Why do I have to upload a photo of myself when theorectically every photo of me include my BIB number?
Seems an odd procedure to me, inconvenient as well.
Consequently, I shall do no business with FinisherPix.

After two email inquiries and an email to ironman.com I received my photo download
Thank you
FinisherPix need to improve your communications

After two email inquiries and an email to ironman.com I received my photo download
Thank you
FinisherPix need to improve your communications

I placed an order but never received a download
PLEASE BE AWARE THEY TAKE YOUR MONEY BUT I HAVE HAD NOTHING IN RETURN
Ironman the race organiser need to help sort this problem
DO NOT PLACE AN ORDER
I have email a few time with no response

I placed an order but never received a download
PLEASE BE AWARE THEY TAKE YOUR MONEY BUT I HAVE HAD NOTHING IN RETURN
Ironman the race organiser need to help sort this problem
DO NOT PLACE AN ORDER
I have email a few time with no response